~ My site is not a UK site, does this matter?
No, we are now accepting web site from all countries

~ How do I make a banner for my web site?
Information on this can be found on the Internet on various good reference sites. Various links are also supplied on the home page HERE

~ What will the banners look like on MY web site?
Similar to this

~ How do I find out the URL(s) of my banners?
Further details can be found on this site HERE

~ Can I view some of the banners already on the network?
Yes, take a look at our Banner Farm

~ How do I insert the Ad-Net HTML coding into my web pages?
Further details can be found HERE

~ What is an exposure (impression) and a click through?
An 'exposure' (impression) is the advertisement being viewed by a user. A 'Click Through' is when a user then clicks through to your site using the advertisement.

~ What is the current exchange ratio?
3:2 For every three advertisements you show on your web site, two of yours will be shown elsewhere on the network.

~ What sort of banners cannot be shown?
No banners of an adult nature or banners to sites that contain adult material this includes sex, violence, nudity, bad language, political content or any other subject matter which may be considered inappropriate or controversial.

~ What are the current banner sizes and format?
Make sure that your banner(s) meet the following requirements:
-GIF graphics only.
-468 pixels wide by 60 pixels high.
-12K maximum banner size.
-No banners that flash continuously and excessively

~ Can I edit the Ad-Net HTML coding supplied to me?
No, it must be used as supplied.

~ What should I do if I find banners displayed incorrectly on other web sites?
If you find banners displayed on other members' web sites, that you feel are being displayed in contravention to these F.A.Q's or that they are displaying members' banners in a poor way, LET US KNOW. These accounts will be modified or removed from the network.

~ How many banners is my account allowed?
As many as you like, they will be automatically alternated.

~ Do I, or the banner viewers need to accept cookies?
No, we will not ask you to accept cookies to access your account. Cookies are also not required by users to count exposures.

~ Do I send Ad-Net my banners?
No, not for exchange accounts. Your banners should be stored on the Internet with your web site. A good idea is to place them in a separate folder called 'banners' so that they do not get deleted by mistake.

~ Where must I place the banner HTML code on my web pages?
The Banner Exchange banners must be displayed at the TOP of your web
pages in the first third (the first 480 pixels). They MUST NOT be bunched
with other banners, so resulting in poor quality exposure. We are sure you would like YOUR banners to appear in this way.

~ Can I place more than one banner on the same web page?
No. You can only place one banner (one piece of Ad-Net HTML code) per web page.

~ Can banners be placed on pages that refresh?
No, nor within frames that refresh.

~ How do I get different banners to appear on different pages?
If you require banners to appear on more than one page, simply use a unique page= number for each banner call. This will ensure that new banners are loaded (and that new displays are credited to your account) on each of your pages. This will become apparent from your administration console.

~ The banners on my web site show up as text or broken images
There may be a number of possible reasons:
1) When you inserted the Ad-Net coding into your web page you did not copy and paste ALL of the code.
2) You have typos in your HTML.
3) The HTML code which you inserted has become corrupted by your WYSIWYG HTML editor, you must re-paste the code in again.

~ I have forgotten my password.
E-mail support at: ad.net.support ( @ ) nnh.co.uk with your account name or the e-mail address you think you opened your account with, and we will track your details down for you.

~ Where can I view the terms of use?
HERE

~ Where do I update my banners?
Follow the links from inside your administration console.

~ Do I need to have a web site to join the network?
No, you can choose to have your banners shown without the option of click throughs, excellent for product branding. (NNH will also host your banners.)

~ How do I find out about good advertising practises?
The British Codes of Advertising and Sales Promotion

~ How do we deal with account fraud?
Any fraudulent activity detected will result in the removal of your account and the loss of any credits owing. See terms of use.

~ What is the support e-mail?
Mailto: ad.net.support ( @ ) nnh.co.uk

~ How do I close an account?
Please e-mail support to let us know. Include your user name and password.