Privacy - nnh.co.uk

Privacy Statement

Privacy and Security

Privacy & Security Statement for NNH Network - V 0.5 August 2012

NNH has created this privacy and security statement in order to demonstrate our firm commitment to privacy and security. The following discloses our information gathering and dissemination practices for the NNH Internet network.

NNH is the sole owner of the information collected on our web sites, with the exception of those detailed below. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Online Forms
We request information from users on our online order forms. This information is used for online directory listings, billing and contact purposes. If we have problems processing an order this contact information is used to get in touch with the user.

Log Files
Our server log files show IP addresses, referrer URLs, browser and basic operating system information we use this information to analyse trends, administer the site, and gather broad demographic information for aggregate use. THESE LOGS ARE NOT LINKED TO ANY PERSONALLY IDENTIFIABLE INFORMATION.

Cookies
A cookie is a piece of data stored on the users hard drive containing browsing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on any of our solely owned web sites. Once the user closes their browser, the cookie simply terminates. NO COOKIES ARE CURRENTLY IN USE BY US.

Third Party Cookies
Some of our business partners and advertisers such as Google (Google ad and content network privacy policy) use cookies on our web sites, however we have no access to or control over these types of cookies. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other web sites in order to provide advertisements about goods and services of interest to you. Many cookies used by third party partners are integral to the running of their web sites. By using any of the web sites on the NNH Network you are agreeing to our partners using these types of cookies.

Opting out of Cookies - Information about how you can opt out of Google's use of cookies by visiting the Google Ads Preferences Manager. DoubleClick's use of cookies can be found by visiting the DoubleClick opt-out page. Information on the Teracent cookie and from the Teracent cookie opt-out page. You can also opt out of more online cookies by visiting the Network Advertising Initiative opt out page.

Sharing
We are NOT currently sharing demographic information gathered from our own server log files, with our partners and advertisers. NOTE this type of sharing of information is never linked to any personal information that can identify any individual.

Newsletter/E-zine
If a user wishes to subscribe to a newsletter, we ask for basic contact information such as their email address, and may in the future request a name.

Users who no longer wish to receive newsletters may opt-out of receiving these communications by replying with remove in the subject line of an email. Further details can be found at: http://www.nnh.co.uk/mailserv/

Public Forums
This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Links
This web site contains links to other sites. Please be aware that NNH are not responsible for the privacy and security practices of such other sites. This privacy and security statement applies solely to any information collected by this Web site.

Security
NNH takes every precaution to protect our users information. When users submit sensitive information via our website, your information is protected both online and off-line.

When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on your Internet browser (Internet Explorer etc...) becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our office. Only employees who need the information to perform a specific job (for example, our secretary/accounts manager) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave the office. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Our employees are reminded about the importance we place on privacy, and what they can do to ensure our customers information is protected. All information that needs to be retained is printed off, and then all computer copies are deleted when no longer in use. Finally, the computers that we store personally identifiable information on are kept in a secure environment, in locked offices.

All our computer systems have firewall protection and weekly updated anti virus software.

Notification of Changes
If we decide to change our privacy policy, we will post a notice on our web site so that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point in the future we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email, if one is available and active. We will use information in accordance with the privacy policy under which the information was collected.

Correction/Updating Personal Information
If a users personally identifiable information changes, or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that users personal data provided to us. This can be done by emailing our Customer Support at: info ( @ ) nnh.co.uk

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, contact details can be found HERE

This policy will be reviewed regularly...

NNH

SCOTLAND 1997-2012